We are using HubSpot as our CRM and with the new integration it seems it’s only possible to create or associate a JIRA issue from Hubspot.
We are trying to move to JIRA ITSM to manage our support requests (they will be raised from JIRA by our customers) but we also need to see these records in Hubspot.
In short this is what we are ideally looking for:
Is there a way to achieve this other than using Zapier (which would be very expensive)? Or can we somehow export a shortcut link for the customer to Hubspot which displays all the issue that customer has raised?
Hey @Jeremy Tang Michaela from Integromat here :)
If price is the only thing keeping you from utilizing Zapier, you might want to check out Integromat. It’s an automation platform that will easily let you accomplish what you’re looking for and is more cost-effective than Zapier. You can have a quick look at the pricing and see for yourself.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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