Can I display kb articles to my external JSM Portal?

Zac Crites June 30, 2021

I am looking to add "categories" of articles to our customer portal.  Instead of only displaying the projects/service desks, I would like our customers to be able to view the available articles and categories.

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Brian4567 June 30, 2021

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Brant Schroeder
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June 30, 2021

@Zac Crites Welcome to the Atlassian Community. 

Here is how you can add categories and how they work.  Here is a feature request that you can vote for that I believe is what you are hoping to do https://jira.atlassian.com/browse/JSDCLOUD-4909

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