I am looking to add "categories" of articles to our customer portal. Instead of only displaying the projects/service desks, I would like our customers to be able to view the available articles and categories.
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@Zac Crites Welcome to the Atlassian Community.
Here is how you can add categories and how they work. Here is a feature request that you can vote for that I believe is what you are hoping to do https://jira.atlassian.com/browse/JSDCLOUD-4909
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