I'd like to create multiple levels of options to get to the request type.
Can I create a group of request types within a group , instead of directly reaching the target "request types" after clicking the first layer of "Group" ??
For example, here's a Jira Service Desk portal we just created for a client:
Unfortunately, I know of no way to do what you're asking for in cloud.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event