Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can I change orange colour SLA display from 30 mins to breach to 2 hours to breach

arti_b_patil May 7, 2024

hello
i am working on JSM DC 5.15 version.
as per our requirement, we need to change Orange/Amber colour incidiation.

Currently system take less than 30 minutes left for the SLA to breach. and change SLA in Orange / Amber colour. I want to change it to - less than 2 hours left for SLA breach.

Please help

1 answer

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 7, 2024

Hi @arti_b_patil 

 

I'm afraid but this is not possible now. You can watch and vote for that feature - https://jira.atlassian.com/browse/JSDSERVER-4535

 

Regards,

Seba

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events