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CSV Import - Missing "Link" Option in Jira

Edgardo Ibarra January 19, 2024

Hey Atlassian community,

I hope you're doing well. I recently encountered an issue while setting up the CSV import for Jira. Matheus was kind enough to guide me on formatting the CSV file correctly, but now I'm facing a related problem.

Specifically, when configuring the fields for issue import in Jira, I've noticed that the "Link" option is not available for the "A" instance, whereas it is present in the "B" instance. Do any of you know the reason behind this discrepancy? We're aiming to import the issues with the "Blocks by" link type, and it's crucial for us to link all the issues to a "parent" issue.

 

Both projects are JSM.

 

If anyone has insights or solutions on how to address this issue, please let me know. I've attached screenshots to provide more context.

 

Screenshot 2024-01-19 at 12.02.29.pngScreenshot 2024-01-19 at 12.28.24.png

Thanks in advance for your help!

 

1 answer

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Edgardo Ibarra January 19, 2024

This is the CSV structure that i'm using. Screenshot 2024-01-19 at 12.32.28.png

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