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Bug with administration panel

LE REFERENT INFORMATIQUE
LE REFERENT INFORMATIQUE September 22, 2020

Hello,

Since few days, We can't access in our administration panel. The portal say: "You need permission", "Ask a permission". However, I'm the administrator and I can't access in my interface to config my users... Is it normal? Best regards.

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Sramanth Pandeti
Sramanth Pandeti
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September 22, 2020

Hi @LE REFERENT INFORMATIQUE Welcome to the Atlassian Community!

There are different levels of permissions in Jira. To manage the users, you need to have Site admin access. Can you confirm that you can see "user management" in the administration settings (screenshot below)?

Screen Shot 2020-09-22 at 2.21.26 PM.png

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LE REFERENT INFORMATIQUE
LE REFERENT INFORMATIQUE September 22, 2020

Hi, Thanks for your response. The problem was resolve.

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