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Bug with administration panel

Hello,

Since few days, We can't access in our administration panel. The portal say: "You need permission", "Ask a permission". However, I'm the administrator and I can't access in my interface to config my users... Is it normal? Best regards.

1 answer

0 votes

Hi @SUPPORT TECHNIQUE Welcome to the Atlassian Community!

There are different levels of permissions in Jira. To manage the users, you need to have Site admin access. Can you confirm that you can see "user management" in the administration settings (screenshot below)?

Screen Shot 2020-09-22 at 2.21.26 PM.png

Hi, Thanks for your response. The problem was resolve.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
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