Bug in "Request type" form "Required" changes from Yes to No if "Field Help" is added. Edited

[Pete P]

Bug in "Request type" form interface, "Required" validator changes from Yes to no if "Field Help" text is added/deleted or re-added.  I know this is a bug because my Service Desk has 90 forms I needed to customize.  I thought I was  losing my mind.  

[Nic Brough _Adaptavist_ · Accepted solution]

I don't get that on either server I've tried today.  Could you give us the exact set of steps you are following (not screenshots really they're not that great for debugging a process, just what you are clicking on)

[Pete P]

@Nic Brough _Adaptavist_ 

1. From "request-type" page on one of the visible fields set "Required" value to "Yes"
2. Press "Update" button
3. Add some "Field help" text
4. Press "Update" button
5. The "Required" value changes back to "No"

[Nic Brough _Adaptavist_]

This might have to go to Atlassian as a full bug-report, for your version of Service Desk - I cannot replicate it at all (4.13 for what it's worth)