Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bug? I am unable to add any free apps to my Jira Cloud instance.

Hello, 

when i try to add any app to my free jira cloud instance, i get an error: 

We ran into a little trouble

It might just be a hiccup. Try again in a bit.
Try again

I believe this may be due to the restore function being run on this Jira page earlier this week. Prior to then, I was able to install apps perfectly fine. 

Can anyone assist with this?

 

2 answers

0 votes
Dirk Ronsmans Community Leader Sep 16, 2020

Hi @Marc Ientilucci ,

if there is no obvious reason for it it will be best to contact Atlassian support directly.

This does happen from time to time but if it keeps on happening something must be wrong what we cannot see.

They should be able to audit your environment and validate what exactly is going on behind the screens.

Sadly the error message is very cryptic and you don't really have a proper error log somewhere.

http://support.atlassian.com  will be your best bet!

0 votes
DPK J Community Leader Sep 16, 2020

On side note what @Dirk Ronsmans suggested, I'm not facing any issue on my free developer cloud account.

Can you please try it again.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

209 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you