Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Booking a date and time depending on the employee's calendar Edited

Hello everybody,

I'm trying to figure out a function/add-on that can help me to schedule the calendar of the employee, and avoid booking 2 tickets at the same time.

Like when a customer wants to book a specific time and date, he/she would be just able to see the date and time that is available which depends on the calendar of the employee from Outlook.

Any ideas?

Thanks in advance

Best regards

1 answer

0 votes

Hello @Bashar Hamada

Welcome to the Atlassian Community!

Per your description, I understand you need a Jira calendar integrated with Outlook to assign the issues to your users, so the issues would be considered as events in the calendar to avoid scheduling at the same time as other events (Meetings, day-offs, etc). Is that correct?

There are many calendar apps that provide you with the option to schedule issues, however, I believe you can achieve the Outlook integration with the following app:

Calendar Sync for Jira 

The app above transforms Jira issues to time-based events or all-day events, also considering time zones.

Let us know if you have any questions.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you