Following issue happens when a user (Customer in JSD) try to submit a ticket via JSD:
First time the user opens ANY request, the page loader shows and it's spinning to infinity.
In this moment in browser console batch.js and batch.css show the 400 status.
If I manually refresh the browser the request shows and batch.js and batch.css display status 200.
So far nothing helped:
- testing this in multiple browsers,
- disabling all browser extensions
- disabling firewalls
- reducing network adapter's MTU size
This is HTTP status 400:
Bad Request - Invalid URL
HTTP Error 400. The request URL is invalid.
After refresh the broweser manualy the requested URL looks like this:
Thanks in advance.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events