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Automatismos personalizados

Edited
David Marlop _Damarlop_
David Marlop _Damarlop_ Jul 07, 2022

Buenas tardes, en la versión de Jira ServiceDesk teníamos la posibilidad de crear automatismos personalizados sin usar plantillas, pulsando en "Regla personalizada"  ¿es posible hacerlo también en esta nueva versión?

 

Muchas gracias

 

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_ Community Leader Jan 13, 2023 • edited

Hi @David Marlop _Damarlop_ 

Are you looking for how to create Automation Rules?

If yes, you can create Single Project rules as a Project Admin:

  1. Go to Project Settings
  2. From the left hand menu, select Automation
  3. For the most customisable options, select Automation again (not Legacy Automation)

If you want a Multi-Project or Global rule, you'll need to create this as a Jira Admin:

  1. Go to Jira Settings (cog icon in top-right) > System
  2. Select Global Automation from the left-hand menu

For more information, see this help page: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Ste

---

And in Spanish (according to Google Translate)...

¿Estás buscando cómo crear Reglas de Automatización?

En caso afirmativo, puede crear reglas de un solo proyecto como administrador del proyecto:

  • Ir a Configuración del proyecto
  • En el menú de la izquierda, seleccione Automatización
  • Para obtener las opciones más personalizables, seleccione Automatización de nuevo (no Automatización heredada)

Si desea una regla multiproyecto o global, deberá crearla como administrador de Jira:

  • Vaya a Configuración de Jira (icono de rueda dentada en la esquina superior derecha) > Sistema
  • Seleccione Automatización global en el menú de la izquierda

Para obtener más información, consulte esta página de ayuda: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

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