Hello everyone!
I have created a custom field in our Jira project yet I'm struglling with an automation while using the custom field for a comparison.
Custom field properties: Number field (Tried also Text fields)
The rule should work as this:
Check every day (5pm) = status = "Waiting for Confirmation" and updated < -2d
Compare two values: {{issue.striking}} = 0
Edit issue fileds Striking = 1
Send e-mail
The JQL can find the ticket which I'm testing this rule on, yet it doesn't do any changes when I run the rule. Tried to change the timer to -1m to see what happens and nothing...
Any ideas how to improve it?
Hi @SputnikCZ ,
smart values are case sensitive. As described in you post the field is spelled with upper case „S“ (Striking) but your smart value is lower case {{issue.striking}}.
Please try to change the smart value to issue.Striking
In case this doesn‘t solve the problem please share a screenshot of your automation rule for better analyze.
Best
Stefan
Welp, I totaly reworked it and now it started working. Hence the issue was probably somehow hidden or what :/ But yeah, I will keep that in my mind! Thanks a lot!
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Awesome. Thanks for the feedback and great to know you got that working.
Great job 💪💪
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