I want to create an automation between jira services and jira software, the case is as follows:
I want that when I go from level 2 to escalation to development in a service flow, it automatically creates an issue in a specific project when the component is selected.
this is my automation scheme.
Your rule seems to be ok. A few points to take into consideration:
Does your rule fail? What are the audit log's result? Can you share a screenshot?