I am trying to set an automation from a team managed project. I have a field that I am editing that is a drop down. The selection of a department name and then in the edit of this department name it then will edit the approver field in the team manged project. But I think the field its editing is from the jira classic fields not the team managed. Is there away to edit these team managed fields in automation to change the approvers? Do I need to create a new field with a different name?
In this response I am assuming that:
JSM does not presently support using groups for approvals. See https://jira.atlassian.com/browse/JSDCLOUD-4531
Automation does not presently have an action or function to populate a Users custom field with members of Groups. I cannot identify a feature request for that.
If you want to be creative, you could use an Outgoing Webhook action to the Get users from group REST API endpoint to obtain the members of groups and an advanced edit issue action to populate the Approvers field with the webhookResponse, but that wouldn't support multiple groups. I wish you luck with that.
Also note that using Automation for changing Approvers requires the workflow to have a self-looping "Change approvers" transition and a "Transition issue" action after populating the Approvers field.
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