For a month , we have been updating them regulary, our transition to the associated tickets no longer works.
This is a major problem, it complicates the workflow and customers are no longer aware of the progress of their ticket.
Thank you for your quick reply
Hello @Laurent Plassard
You are going to need to provide more details in order for the community to provide help.
What is your automation set up to do?
Provide an example of a scenario where you expected it to execute.
Was there an error message reported for the execution?
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