I'm having the following problem:
I have setup automation rules inside a single project (issues are created with mail handlers) and although these rules are optimized, the total process time (service limit) per hour is 18 mins. The volume of the incoming mails is huge (approximately 14k emails per day are processed and fetched inside jira). Calculating the total processing time of these rules is roughly 216 mins.
According to this documentation the Daily processing time is 60 min per 12 hrs (meaning that I would have 120 minutes a day, if the processing time is equally distributed). And this doesn't suit my needs, since I need twice that.
Thank you in advance!
Here's an update from my part, since Juan wasn't able to find a documentation.
I've contacted Jira support and ask about service limits. Their response was that these (https://support.atlassian.com/jira-software-cloud/docs/what-are-service-limits/) are valid across all subscription plans.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events