Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Automation Rule to Fill in Assignee When Issues is Unassigned

Jesse Ortega Jr January 30, 2024

Is there an automation rule that can be created to fill in the Assignee on when the issue is Unassigned. This would happen when the issue is being transitioned to Completed/Resolved. I was thinking perhaps via JSON but that is too complex for me :(

Screenshot 2024-01-30 154557.jpg

2 answers

1 accepted

1 vote
Answer accepted
Richard Scholtes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 31, 2024

Your current automation in the screenshot is just changing things in Linked issues that have the relationship "cloned by". I'm not sure if this is what you want to do referring to your text.

If it's not what you want to do, I recommend to work with IF conditions instead of branching

Jesse Ortega Jr January 31, 2024

Thank you @Richard Scholtes. I was missing the IF condition. I got that corrected and now it is working.  

Screenshot 2024-01-31 111618.jpg

Like # people like this
0 votes
Mike Prill January 30, 2024

Seems doable if the assignee is known ahead of time. Or you may need to add some if clauses in there so the automation knows who to append as Assignee.

What you have in the screenshot seems like it should work?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events