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Automation - Issue created outside my SLA Calendar range

Dex April 13, 2020

Hi team,

I need to call a webhook when an issue is created outside my SLA Calendar range - after hour or holidays. I'm using only one calendar with business hours and holidays configured.

Pretty simple automation, however I couldn't find a JQL condition to identify that my issue was created after hours.

Any ideas or suggestions?

Cheers,

Dex

1 answer

0 votes
Ray Montero December 7, 2020

Hi Dex, first time responding here. I just happened to bump into your question. Doesn't withinCalendarHours() work for you?

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/ 

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