Hi,
I would like to implement automation based on custom field: Country. If the ticket is raised and requiered approval, Jira should atomaticlly send approval request to person, who is resposible for country, wioch is mentioned in the ticket in gustom field Country.
How can I implement it?
Thank you in advance for your help!
Best regards,
Marta
Hi @Marta Mita
Just in case you're still looking for a solution, Approval Steps require a user field to reference.
What I'd recommend is:
This would be a simpler method of achieving what you need!
Let us know if you would like assistance with how to set up the field, or the automation rule :)
Ste
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