You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I would like to implement automation based on custom field: Country. If the ticket is raised and requiered approval, Jira should atomaticlly send approval request to person, who is resposible for country, wioch is mentioned in the ticket in gustom field Country.
How can I implement it?
Thank you in advance for your help!
Hi @Marta Mita
Just in case you're still looking for a solution, Approval Steps require a user field to reference.
What I'd recommend is:
This would be a simpler method of achieving what you need!
Let us know if you would like assistance with how to set up the field, or the automation rule :)