Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automate custom field value to add users to admin user groups

I want to know the best way to add users to groups from a JSM ticket custom field value. 
Can this be done with JSM automation tool? Automation for Jira? 

If not what is the best tool do use to do this? 

Example.

Request as option has custom field Select List (cascading) called Jira Groups. 

then in those are specific jira group values that equal a group in Jira Administration group administration. 

I want to be able to take that request and add users to group by automation. Has anyone got this done without using REST API?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

668 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you