Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Auto-set Organization

I have a list of organizations in my project, all containing users (a user is in just one organization).

I would like to set the Organization field after the reporter's organization, but haven't found an easy way to do it.

The option to use the user email's domain does not work for me because users having the same domain are in different organizations.

The workaround I have implemented in a long list of if-then blocks where I check the organization the reporter belongs to and setting the field, but it's quite long and unmanageable.

Is there a quicker way to do this?

Thanks

1 answer

1 vote
Jack Brickey Community Leader Dec 14, 2021

Outside of domain I don’t know of any option to achieve this. If we had Customer profiles where we could associate an Org that would be nice.

Thanks Jack, that's quite disappointing...

Will keep my workaround until the implement a better solution.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,732 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you