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Auto assign new Incident to on-call

Mark Harding June 17, 2021

I'm setting up ITSM and one of the automations I'd like to use is to auto assign any newly created incidents to whoever is on-call at that moment in time, as defined in OpsGenie. Is this possible?

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Mark Harding June 24, 2021

Is that a "can't be done" then I wonder?

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