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Auto Linking of one ticket to multiple ticket's with Automation Edited

Hi Guys,

 

I have requirment to create a ticket on weekly basis and auto link that ticket to a given filter all ticket's. I have able to create ticket at weekly basis but unable to link the ticket to given filter ticket's only i'm able to link to one ticket not for bulk.

 

Ex: I have a TP-1 which I auto created and a filter is having 10 ticket's, want to link this TP-1 to all 10 tickets available in the filter. Is there a way to achieve this requirement please suggest. Thanks in Advance

1 answer

1 accepted

3 votes
Answer accepted
Alexis Robert Community Leader Feb 25, 2021

Hi @Rajesh Konda , 

 

it is possible to do it using the branch component using your filter name : 

 

Screenshot 2021-02-25 at 16.43.16.png

 

Let me know if this helps, 

 

--Alexis

Ajay Community Leader Feb 25, 2021

@Rajesh Konda 

Seems Alexis already has the solution :) 

Nevertheless below is the automation for Jira rule for your reference

Screenshot 2021-02-25 at 9.15.48 PM.png

Hi @Alexis Robert  It worked for me than you so much appreciate your help.

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