Once the ticket gets resolved, after 2 weeks of time I would like to get this closed using SLA's in Jira ServiceDesk. below is what implemented, would like to know if I am going in the right direction. Please advise. Thanks.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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