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Audit log for service desk automation?

Edited

Is there any kind of audit log for service desk automation rules? I'm our overall site admin, and opened up our service desk project administration to a very small group of users who manage the service desk. I just noticed that several of the automation rules that were previously working now have errors, and would like to talk to whoever updated them to find out what they were trying to do so I can help get them corrected.

I'm not seeing anything in the Jira system audit log; hoping there's something somewhere that will show "last updated by" or similar for automation rules.

 

ETA that I did notice the "view log" option on the three dots menu next to the rule, but that appears to show a log of the issues that the rule tried to run on, not a log of changes made to the rule.

2 answers

1 accepted

1 vote
Answer accepted

Hello Esther,

Currently, the audit log does not show any information about the changes on audit log, I've tested here deleting an automation and also removing and adding rules, but no updates on audit log.
Based on your question, I've created a feature request for our dev team to check:
- https://jira.atlassian.com/browse/JSDCLOUD-8039
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Thank you. I was hoping there was just something I was missing. I've voted and watched the issue.

Like # people like this

Is there a Jira Data Center version of this change request available for us to vote on? Thanks.

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