We were looking at the audit logs for Jira Service Management and noticed several messages with user Anonymous that said, "Attempted automatic update of app Jira Cloud for Slack."
We don't recall trying to install Slack at all and we are not sure what has triggered this message. Can anyone help?
I'm one of the developers with Jira Cloud for Slack and I can explain why you see this entry and why this is expected.
The Jira Cloud for Slack app is developed by Atlassian and is preinstalled in all Jira sites (Business, JSM, Software). When the app is updated, all instances are automatically updated as well.
For what is worth, the app does not expose any customer information to Slack by default, unless of course users configure it to post notifications to their Slack workspace. For customers who don't use Slack at all, administrators can forcefully disable the app for their users in Settings > Manage Apps > Slack > Configure.
Check out more information about the app in our official documentation.
I hope that information helps. Cheers!
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events