I am testing the product using a free-cloud version. I would like to know if is possible that the customer (unlicesed user) can attach files using the portal (after the issue was created).
Thanks in advance.
Hi Rocio:
The functionality should already be there in the portal UI against existing issues that he/she created. User just need to click on the picture image (File when he/she adds new comments to the existing issue (See image below)
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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