Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,371
Community Members
 
Community Events
165
Community Groups

Atlassian plans for Organizations

Derek Fields Community Leader Jan 15, 2018

What are Atlassian's plans for the Organization feature that has started to roll out in JIRA Service Desk? My speculation is that it is the starting point for CRM-type of functionality. It seems to hold real promise but that is all it is at the moment - promise. The first step should be to reduce the overhead cost of administering organizations (adding/removing users). Is there any indication that they are moving in the direction?

1 comment

Jack Brickey Community Leader Jan 15, 2018

Organizations has been in place for Cloud users for about a year or more now. It is analogous to Groups in Jira. It is a way to group customers by organization and helps with who can see what issues. I would really prefer to see handling customers by domain since trying to manage adding users to an Organization is tedious. Maybe more is coming for Organizations.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

165 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you