Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Atlassian Service Portal Design?


Are resources available how Atlassian has implemented it's own support portal?

It is pretty nice but there are feature I've never seen in our customer portal site of Jira Service Management Premium Cloud.

Would be very helpful to see which feature ist used and what is covered by which license.

1 answer

1 accepted

1 vote
Answer accepted
Dave Mathijs Community Leader May 14, 2022

Hi @Ingo Wenke ,

If you're talking about the cascading style of new fields unfolding when answering a question, I believe you can achieve this with either Forms or the Dynamic Forms feature of Extension for Jira Service Management

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

342 views 3 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you