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Atlassian Certified Associate - ITSM with Jira Service Management Foundations exam

Debanjan Banerjee
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August 26, 2024

Hi,

I am interested in giving ITSM with Jira Service Management Foundations certification. Can someone help me with the required details/ study materials for this. Are the links and resources in the Atlassian enough for the preparation?

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Ravina
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August 26, 2024

Hi @Debanjan Banerjee Welcome to the Atlassian community,

As this is a foundations exam so below resources are more than enough to appear for the exam along with some practice on the test instance for better understanding of the concepts.

https://university.atlassian.com/student/page/1789012-atlassian-certified-associate-itsm-with-jira-service-management-foundations-exam-details

The below three free training courses are enough for basic to intermediate understanding and if you want to deep dive then check out the official documentation as well.

https://university.atlassian.com/student/activity/1907947-prepare-for-the-itsm-with-jira-service-management-foundations-certification

Discover IT service management (ITSM)

https://support.atlassian.com/jira-service-management-cloud/resources/

Debanjan Banerjee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2024

Thank you. This is very much helpful. 

 

Ravina
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 26, 2024

@Debanjan Banerjee Please accept the answer if it helps

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