Atlassian Access uses a different billing model from other Atlassian cloud products. Atlassian Access is billed per organization. You will only pay once per each unique billable user in your organization, regardless of the number of Atlassian cloud products they have access to. Only users who have access to a product supported by Atlassian Access will count towards your bill.
If the company have okta, it's necesarry to add Atlassian acces or directly i can connet with my jira server management
In my case if i have 10 agent configurate on jira server management, but the companny have 1000 employes
Case Pay 01: Only 10 agent service management
Case Pay 02: 1000 employes use the portal to registrarte the tickets
Jira service management cloud , actually hace 10 agent but i invite to the potal a lot of customers.
if i needs to integrate with okta, i know i need to billing Atlassian Access but i wanna be sure how many the license i need to pay ,will be only for the 10 agents or will be for all the customers use the portal.
sorry if i don't write very well.
I understand it is for the agents.
What is not clear to me is the management of the passwords of the portal users.
What if the company wants its users to continue using a single password for all their applications now including entering the portal.
How is the authentication for these users through Jira Accesss
sorry if my question are so basic, thanks for your time
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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