New here. I am having trouble assigning articles to a category in the service desk interface. It seems to only pull the first 50 results and I have more than 50. One workaround is that I can open the article and JIRA will then place that one on top of the results in the Add Article screen. Any better ideas?
Also, I am having trouble adding article to a category that contains 50 articles. It keeps erroring out on me and telling me to try again.
It seems as though JIRA has a limit of 50 on these artifacts and categories. Any help would be appreciated.
Why don't you define better categories and spread the articles across them?
I am sure if you reached out to Atlassian Support they could extend the limit on the categories for you.
I am aware of limits on certain things (such as SLA rules, Queues etc.) and it is possible this is another one.
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