Assets Automation?

[Edward Moxley]

We have the Premium version of JSM and we're using the Assets module. I'm trying to set up an automation that scans through a "table" in a schema for items that have a certain criteria to send an email.

How do I create an automation to do that? I don't see any Assets Automation option when I go into the Assets module.  Is there a specific permission I need?

Thanks!

[Fabian Lim]

Hi @Edward Moxley

Welcome to the community!

You will have to create a Jira Service Management Project in your instance that will be running the automation.  In your case I would call it something like IT Asset Management Project.

From there you can create a jira automation that runs as follows:

- Trigger: Scheduled Rule -> Set your cadence

- Action: Lookup objects -> select the schema and put a condition on what you need to find in AQL

- Action: Send an email

I'm planning to make a video tutorial about this, but for now this should help.

I hope this helps.

Fabian

[Edward Moxley]

Thanks... This is very interesting. Will the automation loop through each of the records that are selected and execute the commands following the lookup?

[Fabian Lim]

Yes.

[Edward Moxley]

I'm missing something. The automation selects the correct records, but only sends one email. I've placed the key values in the email and I get 2 key values separated by a comma. 

What do I need to do to make this loop for all of the records?

Thanks

[Fabian Lim]

check this article: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/

There are a bunch of similar posts in the forum, where people are looping through objects. 

https://community.atlassian.com/t5/Jira-Software-questions/Create-a-custom-list-object-to-loop-through-Jira-Automation/qaq-p/2171480