If I add Insight to Jira service management and I need to manage assets from customers, Is it necessary to pay extra licenses? How do I manage licences in Insight?
@Sofia Grunspan - licenses are purchased based on the number of users (not customers) in your Jira instance: https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=pricing
You can manage all the things with Insight - you just need to pay for the seats for the people who are doing the managing.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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