We have run into some issues with our Knowledge Base content which displays so well in Confluence, when displayed in Service Management, the unfathomable but hard-coded 600px-ish page width makes images too small to be easily understood and really limits our ability to truly make content that can best help our customer.
This appears to be a known issue which has been around for a while, and has some movement in the backlog, but hasn't been addressed yet. Does anyone know of any viable work-arounds?
Hello @Christopher Rushing,
Welcome to Atlassian Community!
When it comes to the customer portal and articles, currently, there is no workaround besides allowing the customer to view the articles directly in Confluence.
They can view it without a Confluence license, but it will require to migrate their accounts to Atlassian account:
There are some feature requests suggesting improvements for that:
Please, click on vote and also watch the features to receive updates.
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