Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Anyone having issues with the Reported Issues hover button for Reporters field in tickets?

Starting last week (maybe early this week? time is so fluid), when I click the Reported Issues button after hovering over a Reporter's name to find their prior submitted tix, the usual pop-up window does not open. Instead the Reporter field becomes the focus and shows all available options as if I want to change the reporter.

Chrome is my default browser -- this feature *does* still work in Firefox, so hopefully, it's a quick fix from the devs.

This is a realllllly useful feature, and I hope it comes back soon to Chrome.

Thanks!

--A

 

image.png

image.png

1 answer

1 accepted

1 vote
Answer accepted

Hello @Anastasia.K,

Welcome to Atlassian Community!

The issue that you are facing is a known bug that affects only Chrome. 

Please, click on “This affects my team” and also watch so you will be notified when the bug is fixed.

For now, the workaround is to use another browser or go directly to the project and on Customers click on “View open” or “View closed” or either searching using JQL on Filters > Advanced search.

Kind regards,
Angélica

Thank you @Angélica Luz ! I was out of office last week, and today there seems to be a fix that has made this function work again in Chrome. I still have visited the link you provided and clicked "This affect my team" in case there are further updates.

Have a great day!

Anastasia

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

611 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you