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Analyse mail entrant

Jean-Michel LAPREVOTTE September 11, 2020

Bonjour à tous,

Je cherche une solution pour, à partir d'un mail entrant d'un client, l'analyser à partir de mots clés pour l'orienter sur la bonne personne en interne.

Merci pour votre aide

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Katarzyna
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 11, 2020

Hi,

When the client send you an email, a new request is created so you can add an automation rule. Go to Project Settings > Automation. Below you can find an example.

Screenshot 2020-09-11 at 16.52.18.png

Jean-Michel LAPREVOTTE September 13, 2020

Thanks

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