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Allows Previous Passwords


It was noted that Jira service Management version 4.14 allows the same previous password when resetting/updating the password. 

Is there a configuration validation setting in Jira Service Management that can limit the users from using the same, previous password please? 

Thanks in advance. 



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Hi @Jael Busuttil

Thanks so much for your question.

Jira Service Management follows the general Jira Password policy. I believe what you are looking for is to set the Password Policy to the level of security you require. This configuration page can be found under <jira_base_url>/secure/admin/EditPasswordPolicy!default.jspa

For more details on the possible password configurations, see:

Thank you,

Jira Service Management

ps. if this answer is correct, please select the ‘accept answer’ button

Hi @Bartosz Ornatowski 

Thank you very much for your information. 



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