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All Queues 'We Couldn't load your queue'

Chris Gaines
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May 8, 2024

All of my Q's in Jira are not loading this morning and are showing the same message attached. We couldn't load your Queue. My colleagues Q's are all fine.

Screenshot 2024-05-08 094514.png

2 answers

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Fazila Ashraf
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2024

Hi @Chris Gaines 

This incident is resolved now -> https://jira-service-management.status.atlassian.com/incidents/lshljpm7npbq

Should be working now for you :) 

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Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2024

Hi @Chris Gaines ,

There is an active incident in service management in cloud. Atlassian currently investigating the issue with JSM queues not loading for some customers. You may check Atlassian JSM status https://jira-service-management.status.atlassian.com/ 

Chris Gaines
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 8, 2024

Thank you. Its now all back up and running.

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