Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

All Approvers Approving After Only One Approval

Wade C. Floyd January 20, 2021

We have a ticket set up in the Service Desk so that the team can review it and add the correct approvers before sending it for approval. One of the steps in that approval has the potential to have multiple approvers listed so I have set it's "Consider Approved After" condition to All Approvers. The problem is that it's approving after only one approval. I have verified that there were two approvals listed before it was sent for approval. 

 

Does anyone have any ideas? I would assume that it wouldn't transition until both people listed in that field had approved.

1 answer

0 votes
Manon Soubies-Camy _Modus Create_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2021

Hi @Wade C. Floyd,

Is your workflow published? Do you have any automation rule that could auto-approve the request?

Best,

- Manon

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events