Agent created tickets for hidden request types

[Cliff Neale]

How can my agents create tickets for request types that are hidden from the portal?

[Magda]

Hi!

1. Go to the project settings

2. Go to the Request Types

3. Go to Hidden from portal 

4. Choose your hidden request - "Edit fields"

On right top side you have "View this request form" - click this, and now you have link to this request, which you can send to your agent. 

[Cliff Neale]

I don't have step 4. I can click on the request to open it in an edit view, but do not have "View this request form" on right top side