we are having a problem with missing issue description when function move is used. Meaning that it happens if we move issue to different project and even with issue type change in same project.
When we are moving issue to different project customer is in both.
Thanks in advance for any help.
Ok, we need to try a simple test - go into both source and target projects (in different tabs or windows) and create a new issue in there. Does the description field show the same in both (not necessarily in the same field order, but the field name, description and editor box)?
If you create the issue and put the same description in both (it can be a simple description like just "this is a test"), does it display in the same place when you view each issue in full?
Now test the move from old project to new with the test issue you just created - does the description still get cleared out?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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