After approval of "Asisst" by cloud admin, there are no "prompts" in team channels

Sven M_ August 20, 2024

I followed these instructions: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-chat-in-microsoft-teams/

I created a private team for agents and a public one for requests. I added Assist to both. After that I got a chat from Assist to "View and approve". As I am not a Cloud Admin and Cloud Admin does not have access to this chat I copied links (was a very nasty task! direct copy is not possible. needed to look in source code of page) and sent them to cloud admin.

Cloud admin approved Asisst app but no prompts to finish setup were shown in the teams channels.

How Do I proceed? Jira backend does still show alert to finish set up of channels.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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