Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Administrator Mail

Cisig
Cisig May 30, 2022

Can jira administrator email and jira service management custom email for email request be same or it needs to be different. Is there any issue we need to face for using same mail?

Answer
Watch
Like Be the first to like this
243 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 30, 2022

Welcome to the Atlassian Community!

The Jira administrator email should be the emails of the people with administration permissions.  The service management custom email should be something else, as you don't really want to tie the service desk email to a person.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events