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Addressing a line manager in automation

Hello

 

I'm looking for some help and advice. I am currently configuring an automation to send an email to a line manager when HR submits a request for a new employee. The automation rule works fine, but I cannot for the life of me find how to address the line manager. I'm able to send it to the line manager, however I cannot find the variable for line manager.

 

Example, I'm trying to start the email with:

 

Hello (Line Manager)

 

...

 

Any advice would be greatly appreciated.

1 answer

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How are you telling Jira who the line manager is?

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