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Addressing a line manager in automation

Nathan O'Dowd November 26, 2021

Hello

 

I'm looking for some help and advice. I am currently configuring an automation to send an email to a line manager when HR submits a request for a new employee. The automation rule works fine, but I cannot for the life of me find how to address the line manager. I'm able to send it to the line manager, however I cannot find the variable for line manager.

 

Example, I'm trying to start the email with:

 

Hello (Line Manager)

 

...

 

Any advice would be greatly appreciated.

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 26, 2021

How are you telling Jira who the line manager is?

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