Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding shipping tracking to service desk tickets Edited


Has anyone embedded shipment tracking in Jira Service Desk tickets and generated reports showing delivery status of unreceived deliveries from FexEx, UPS, and or USPS?



2 answers

0 votes


we actually did something in this direction, pulling tracking ids from our internal DB2 database using the Insight addon. But we're just generating the tracking links & do not report on them.



0 votes

Does anyone know how to track parcels ? I would really like to have such a function when I order something!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

122 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you