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Adding shipping tracking to service desk tickets Edited

Hello,

Has anyone embedded shipment tracking in Jira Service Desk tickets and generated reports showing delivery status of unreceived deliveries from FexEx, UPS, and or USPS?

Thanks

liteblue

2 answers

0 votes

Hi,

we actually did something in this direction, pulling tracking ids from our internal DB2 database using the Insight addon. But we're just generating the tracking links & do not report on them.

Best

JP

0 votes

Does anyone know how to track parcels ? I would really like to have such a function when I order something!

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