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Adding Customer Detail Field To Details Section of Issue

MJCorcoran
Contributor
June 26, 2024

I am trying to display a customer details record I created (see attached) in the issue view of a Request Type. When I follow the steps in this article, I don't see the field available to choose.

Thanks!Jira Customer Details.PNG

1 answer

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Ciara TN
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 3, 2024

Hi MJ

Not sure of your set up but make sure the field is in the following:

  • available to the project in the settings
  • in the relevant screen and screen scheme

Feel free to attach more screenshots and we can try solve this. 

-Ciara 

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