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Add more info in Customer email.

Hi Guys,


Is there an option to add data fields to customer emails, currently it shows: 

"User shared this with your organization.

View the request and set notifications on to get further email alerts."


I would like to add data fields like "issue.description". 

Can any one help I am new this.

2 answers

Thanks I got it.

0 votes
Jack Brickey Community Leader Feb 08, 2021

You have a few options of what you can add to your Customer notifications. Go to project settings > customer notifications. Find the notifications that you wish to change and click edit. You can click on the Variable drop down and insert various fields.

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