I find another way and that has a better interface
in setting > applications > jira service desk section > configuration > below help center section > View and customize your Help Center, as well as change your Help Center announcement
you can use this to add announcements very simply
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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