Add label or tag for SD issues which need review by Product Team

[Fleur_deVries]

Hi,

I was wondering what is the best way for agents to mark Service Desk issues so these will be reviewed by the product team. They don't need to assign them, I just want to be able to filter for instance closed issues which should be reviewed by the product team because they need to create documentation on this issue or add it to the roadmap etc. I though of using labels or tags but don't know how to do this? Any suggestions?

Thanks,

Fleur